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Understanding the Role of Public Library Directors - Shared screen with speaker view
Rachel Lynch
37:40
Hi - Unfortunately, like the rest of the country, we are short-staffed and I may have to pop in and out as need arises. Will this be recorded and sent to us?
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38:23
Hi Rachel. A follow-up email will be sent to all attendees (typically within 1-3 business days) with a link to the webinar recording.
Mary Hirsh
38:31
Hi Rachel. Sorry to hear you are in so many directions at once. A full recording will be sent with 3 business days to all registered attendees
Rachel Lynch
38:40
Thank you so much!
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38:55
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PLA Webinars
39:11
So feel free to introduce yourselves and let us know where you're joining us from today!
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39:34
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Angela Maxwell
39:51
hi everyone! I am joining from DFW
Carol Mitchell
40:02
Hi, I'm Carol Mitchell from Dayton, Ohio.
Laura England-Biggs
40:11
Hi, I'm Laura England-Biggs and I'm here from Fremont NE (Keene Memorial Library).
Lorraine Russell
40:16
High Point, NC
Donald Smith
40:28
I am Don Smith from Bastrop, LA
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40:33
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Kimberly Spencer
40:39
Joining from Tifton, GA
Diane Annunziato
40:42
Hello! Diane Annunziato from Dracut, MA (Parker Memorial Library).
Stephanie Rawlins
40:42
Hi all here from Southern Indiana Pike County
Elizabeth Niebuhr
40:42
Hello! I'm Elizabeth, chiming in from Winthrop in greater Minnesota!
Nicole Gregoire
40:48
St-Pierre-Jolys, Manitoba, Canada
Julie Parsons
40:49
Julie Parsons from Bel Air, MD!
Rachel Exposito
40:52
Hi all! Joining from the Embudo Valley Library in Dixon, New Mexico.
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40:52
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Sara Koehn
40:52
Hello from SW Kansas!
Gaby Arroyo
40:53
Hi all I'm Gaby Arroyo from Spokane Falls Community College Library, WA
Elizabeth Niebuhr
41:07
Hello! I'm Elizabeth, chiming in from Winthrop in greater Minnesota!
Adrain Jacobs
41:10
Hello from Valdosta, GA
Teneia Combs
41:10
Hello from Redford, Michigan
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41:11
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Julie Parsons
41:13
Julie Parsons from Bel Air, MD!
Kristen Hillman
41:23
Hello! Kristen Hillman from Mississippi Library Commission in Jackson, MS
Teneia Combs
41:28
Hello from Redford, Michigan
Caitlin Myers
41:37
Hi there! Caitlin Myers from Skokie Public Library near Chicago, Illinois
Mary Montgomery
41:38
Hi. Mary Montgomery from Bridge City TX
Megan Maurer
41:40
Hello from Scenic Regional Library in Union, MO.
Diane Annunziato
41:44
Hello! Diane from Dracut, MA (Parker Memorial Library).
Tammy Hanson
41:45
Hello from New Orleans
Denise van Zanten
41:50
Hi! Denise van Zanten, Manchester City Library, NH
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41:52
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Genny Carter
42:06
Hello! I'm Genny Carter from the Hatchie River Regional Library in Jackson, Tennessee.
Vanja Anderson
42:15
Hi Vanja here from sunny California!
Gaby Arroyo
42:15
Hi all I'm Gaby Arroyo from Spokane Falls Community College Library, WA
Jillian Larko
42:16
Hi! Jillian from New Castle, Pennsylvania.
Radha Ashok
42:19
Hello, Radha Ashok from Gwinnett Co Public Library, Georgia
Monica McLean
42:27
Hello, Monica McLean from Scugog First Nation, Ontario
Juli Wald
42:30
Hello from Middlebury, IN. I’m Juli Wald, the director.
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42:31
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Rochelle Hartman
42:34
Rochelle Hartman from Lincoln Library, the public library of Springfield, IL
Marie Christopher
42:39
Hi! Marie Christopher from Cameron Public Library in Cameron, Texas!
Cindy Matthews
42:40
Hi, Cindy Matthews from Middle Tennessee, Library Director
Eric Carzon
43:08
Hi, Eric Carzon from Montgomery County Public Libraries, Maryland.
Lynda Reynolds
43:10
Hello from State Library of North Carolina
Elena Dimova
43:16
Hello. Elena from Dunedin Public Library, Florida
Kristen Hillman
43:28
Hope everyone is having good weather. Hot, steamy, and getting humid here in MS!
Jessica Pinkowski
43:30
Hi Jessica Pinkowski from the Orange County Library System
Bailey Anderson
43:33
Hello from Black Earth, Wisconsin! My name is Bailey!
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43:34
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Glory Okeagu
43:49
Hello, Glory from the National Library of Nigeria
Heather Smith
43:50
Hi! Heather Smith, Eastern Lancaster County Library in New Holland, PA
Jessica Pinkowski
44:02
Good Afternoon! My name is Jessica Pinkowski from the Orange County Library System
Jennifer Daddio
44:14
Hello! I'm Jennifer Daddio from the Somers Library in Somers, New York.
Amy Ring
44:16
St. Augustine, FL is still enjoying cool mornings, hot afternoons for swimming, and breezy evenings. The hummingbirds and butterflies are out!
Alma Simmons
44:25
Greetings from the Detroit Public Library.
Karen Neal
44:27
My name is Karen from rainy Iowa.
Linda McFadden
44:28
Hi, Linda McFadden, Bridgeton Public Library, NJ
Stephanie Kinsler
44:37
Hi, Stephanie Kinsler, Millington Public Library, north of Memphis, TN.
Matthew Ross
44:37
Hello! Matthew Ross from Tiffin-Seneca Public Library (Ohio)
Brenda Miller
44:44
Hello from Ohio!
PLA Webinars
44:48
ONE MINUTE WARNING, MARY HIRSH
Oyuki Poletz
44:51
Greetings from Oyuki De Santiago Poletz at the Boca Raton Public Library!
Victoria Aguilar
44:53
Hello from Tempe, Arizona. I’m Victoria from Tempe Public Library’s Teen Services Department. :)
Amy Tollison
44:54
Hello, Amy Tollison from Mary Wood Weldon Memorial Library in Kentucky.
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44:54
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Crescenda Long
44:57
Hello everyone! Joining from Berks County, PA
Linda McFadden
45:05
Hi, Linda McFadden, Bridgeton Public Library, NJ
Karen Neal
45:19
My name is Karen from rainy Iowa.
Steven Allen
45:22
greetings from Saskatchewan, Canada!
Anna Maria Areson
45:22
Hello from the Hudson Valley!
Katharyn Haas
45:28
Good Afternoon! Joining from Portage, Michigan.
Emilie Hancock
45:33
Hello from Charleston County Public Library in South Carolina!
Melissa Sierra
45:33
Hello from Bartonville, IL at the Alpha Park Library :-)
Patti Weiss
45:37
Hello and Good Afternoon, I'm Patti Weiss from Western Pocono Community Library in Brodheadsville, PA
Andrea Simmons
45:40
Greetings! Andrea Simmons here from Ballston Spa Public Library, NY
Stephanie Kinsler
45:42
Hi, Stephanie Kinsler, Millington Public Library, north of Memphis, TN.
Chie Suga
45:43
Hello, I'm Chie from Jissen Women's University in Tokyo, Japan.
Brenda Miller
45:48
Hello from Ohio!
Rachel Stewart
46:00
Hello! Rachel Stewart from Arcola, Illinois at the Arcola Public Library District.
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46:03
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Heather Westhaver
46:04
Hello! Heather From Southern Ontario, Canada
Lisa Vande Bunte
46:10
Hello from the Mitten!
Jennifer Garner
46:12
Hello . It's a rainy day in eastern Iowa.
Isabelle Camiré
46:16
Hello from Russell Public Library, Ontario, Canada
Kellee Forkenbrock
46:19
Kellee from North Liberty Library in North Liberty IA
James Teahen
46:22
Hello! James from Marion Iowa
Marisa Glaviano
46:24
Hello - Marisa Glaviano from central Ohio
Logan Ragsdale
46:34
Logan Ragsdale Red Oak Texas
Reagen Thalacker
47:01
Hello from The Library of Virginia!
Larry White
47:13
Hello from Metropolitan Library System in Oklahoma City.
Kayla Payne
47:23
Hello from Staunton, VA!
Ariel Wilber
47:25
Hello from Oneida Public Library in NY!
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47:27
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Christine Conwell
47:32
Hello from Moorpark, California! =)
Alicia Martinez
47:35
Hello, I'm Alicia from Watsonville Public Library in California (Central Coast).
Marie Christopher
47:37
Hi, Mary!
Katharyn Haas
47:44
Good afternoon! Tuning in from Portage, Michigan
Rachel Lynch
47:47
Hello from Lewes, Delaware!
Ida Gonzalez-Garza
47:54
Good afternoon! from Nueces County Public Libraries in South Texas
Felicia Gettle
48:22
Hi from York, PA!
Michelle Pelletier
48:36
Hello from New Hampshire
Melinda Sandkam
48:42
Hi from Richmond, VA
Amy Steinbauer
48:44
Good afternoon, from Washington, D.C.!
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48:47
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LaTrisha Milton
48:51
Hello from Baltimore
Kanta Kapoor
48:56
Hi from Milton!
Kyra Hahn
48:57
Hello from KS
Jennifer Pearson
49:05
Hello from Southern Middle Tennessee
Ben Carter
49:05
Good afternoon from ATL!
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49:06
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Kristi Sadowski
49:06
mean margaret
Jodi Grebinoski
49:07
Hello from Virginia, MN!
Jenniffer Stephenson
49:07
Hello from Hernando, Mississippi!
Allison Grubbs
49:08
Hello from Broward County, Florida!
Lisa Harmon
49:14
Hello all! Lisa Harmon, new library director at Fruitport District Library in Fruitport, Michigan..
Rochelle Carr
49:15
Hi from Rochelle at Shasta Public Libraries
Kyra Hahn
49:17
Hello from KS
Melissa Kelly
49:25
Hello from Oregon!
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49:30
Need technical assistance with the webinar? Contact me using the Q&A window and I'll respond a.s.a.p.
Monica Edwards
49:37
Hello from KY!
Beatrice Ampadu
49:37
Hello from NC
Christina Linz
49:43
Hi from Muskogee, OK!
Julie Clinefelter
49:45
Hello from Austin, Minnesota!
nemoure ahmed
50:00
Hi from Florida
Isaiah West
50:06
Hello from Prince George's County, MD!
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50:09
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Stephanie Aryan
50:23
Hello from Fairfax, Va
Rochelle Carr
50:29
Hello from Shasta Public Libraries
Jeremy Freeman
50:32
Hello from St. Peter, Minnesota! Just earned my MLIS degree!
Michelle Pelletier
50:52
Congrats, @Jeremy Freeman!!
Caitlin Myers
50:53
Congratulations, Jeremy!
Cindy Matthews
51:04
Congratulations, Jeremy! Current MLIS student here
Eric Mbunwe
51:05
Hi from Fitchburg, MA
Reagen Thalacker
51:17
Kudos Jeremy!
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51:19
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Rochelle Carr
51:30
Congratulations!
Donna Clark
51:53
Hello from Cedar Springs, MI! Happy to join! Donna Clark
PLA Webinars
52:02
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Stephanie Aryan
53:30
Jessica is my Director here at Fairfax County Public Library!
Jessica Hudson
53:46
Woot! Hi Stephanie- :)
Donna Clark
53:48
Donna Clark...I can't see my name or anything to click on to be visible or show myself
Cindy Matthews
54:02
Love your logo and tagline, Mark Williams
Stephanie Aryan
54:09
Hi Jessica :) !
Michelle Pelletier
54:18
Beeee inspired. Great!!
Kelly Kneisler
54:37
I could listen to Mark speak ALL day! Love your accent, Mark
Anthony Bernier
54:53
Important to be aware of how your library is distinctive - such as degree of pop growth. that's an important director move.
Anna Zillinger
54:55
Building new libraries is always so exciting (and getting rarer in these tough economic times)
Jennifer Garner
55:02
Wow! We are similar in Iowa except on a smaller scale. We are one of the fastest growing communities in Iowa. When I moved here in the 90s we were about 4500 and are over 20,000 today.
Kelly Jones
55:16
Hi Roberta! :)
Suzanne Library
55:28
Hello from Ashe County North Carolina
Jason Phinney
55:29
Hello from Missouri!
Mary Hirsh
55:36
www.efficientlibrarian.com
Patti Weiss
56:00
Currently a Library Director here, but just started the MLS program to make sure we are compliant.
Reagen Thalacker
57:08
Patty - You're not alone in that particular directorship journey. Good luck with your studies!
Tami Morehart
57:15
Hello from Lithopolis, Ohio!
Beth Anderson
57:17
Hi from sunny Burnsville, WV!
Jenniffer Stephenson
57:55
As we say, Mark, you have found your tribe. :-)
Katie Edwards
58:07
I love it when libraries are safe spaces!
Logan Ragsdale
58:13
Red Oak Texas Library director small rural library here 6 years but in libraries for 40+ years . Openly gay here also :)
Anna Zillinger
58:36
air conditioning! me too!
Kim Blaha
58:37
Hi! I'm Kim Blaha, director at Syracuse-Turkey Creek Township Public Library in Northern Indiana
Logan Ragsdale
58:42
Started as a page here also
PLA Webinars
58:49
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Jennifer Garner
59:18
Started as a volunteer. Accidental directors are so common!
Jenniffer Stephenson
59:38
A tribe who welcomes all staff and patrons.
Michelle Pelletier
59:48
Same! Started as a trustee, took over my library. Love it!
Kim Blaha
01:00:17
Hi! I'm Kim Blaha, director at Syracuse-Turkey Creek Township Public Library in Northern Indiana
Jenniffer Stephenson
01:00:26
Yes, accidental library director here. I was a library director at two other systems for 15 years, and now I am an Assistant Director at a much larger system.
Mary Hirsh
01:00:41
If you have questions for our panelists, please put them here. We will have time for Q&A at toward the end of the hour
Diane Annunziato
01:00:57
Public Libraries welcome Everyone! No Exceptions.
Jenniffer Stephenson
01:01:37
Yes, Diane!
Jennifer Garner
01:01:41
I aspired to be in social services and my boyfriend (now my husband) told me he was worried that my empath heart would break. So I joke that I became a librarian instead - virtually the same thing.
PLA Webinars
01:01:53
Have a question for our panelists? Post it here in the chat window to "All panelists and attendees." We'll address all your questions later in the webinar. Thanks!
Genny Carter
01:01:54
I was a teacher for 13 years, got burned out, and changed careers. I quit, decided to be a librarian and got my MSIS. Best decision!
Amy Ring
01:01:57
Looking for suggestions for getting budget management experience worthy of adding to a resume without much budget involvement
Julie Parsons
01:01:59
What advice do you have for someone who is interviewing for a director position?
Marquita Gooch-Voyd
01:02:05
How do you know when you're ready to take the leap into Directorship?
Beth Anderson
01:02:12
I was able to get my job as an on-call/as needed person because of the job I had done in our local PTA. When the position of Director came open I applied and was the 2nd choice of our Board. Thankful that their first choice changed their mind. Been here 6 years and will celebrate my 6th year anniversary as Director July 1st.
Laverne Mann
01:02:19
Meant to do all attendees: I always say it's never boring in libraryland (esp public libraries)
Michelle Pelletier
01:02:53
I need some serious manager training. Where can I find a resource that would be all encompassing? I only have 3 employees but I feel like I'm a major pushover. I want everyone to be happy. Hard to enforce the rules when people don't like them :)
Marquita Gooch-Voyd
01:03:05
How do you know when you're ready to take the leap into Directorship?
Melissa Hunt
01:03:06
what should a reference librarian have in their background to make the transition to directorship? or what would make a librarian the best candidate to move to directorship?
Jennifer Garden
01:03:16
I started working in my local library after I accidentally destroyed a library book. (Books and washing machines don't mix!) A couple years later, as a sophomore in college, I was offered the directorship after our director left. I turned it down as I had no way of knowing what was needed! I was the interim for a year, but didn't do much other than order new books and catalog them (self-taught!). I worked in publishing, distribution, and libraries for the next 20 years until the current director/solo librarian job came to my attention. I was tired, at that point, of working in customer service in publishing, so I switched back to libraries as the director here. I'm it for staff, so it's a LOT of work, but it's so rewarding. (Oh, and no MLIS here, we're too small to require it.)
Doris Mendez-DeMaio
01:03:17
Jessica - was it difficult to change from a medium size system to a smaller one?
Kathleen Fieffe
01:03:37
What is your advice for how to develop a good relationship with your director?
Amy Ring
01:03:43
Are library directors becoming more political figures than librarians? Are you Library directors or Directors of a public department?
Amy Tollison
01:03:46
What aspect of directorship did you feel most unprepared for, and how did you deal with that and gain the competence you needed?
Terri MacIntyre
01:03:53
Very new director (2 months) at a super small library servicing 1,800 people. We don't even have any digital services yet. My budget is super low so I have lots of "challenges" ahead. What would you advise?
Marie Christopher
01:03:57
Roberta, absolutely!
PLA Webinars
01:04:10
Have a question for our panelists? Post it here in the chat window to "All panelists and attendees." We'll address all your questions later in the webinar. Thanks!
KennethWayne Thompson
01:04:18
You are always on...
Rachel Stewart
01:04:19
I'm a first time director, stepping into a role where the Board made every single decision because the previous director let them. How do I realign our roles so that I can do my job properly?
Kristi Sadowski
01:04:25
Hello, I have been a director for almost 10 years, three in my current position. How do you navigate the role of the director, vs the Board or Town? My Board and Town Manager are currently re-defining their relationship, and I would like it to end in a way that is most beneficial to the future Library.
Kelly Kneisler
01:04:26
Yes, the pressure to always be ON is immense.
Katie Edwards
01:04:31
What kinds of work are you doing to promote diversity in your staff and librarians?
Emilie Hancock
01:04:38
What has been the biggest challenge you've faced as a director?
Kathleen Fieffe
01:04:44
What is your advice for how to develop a good relationship with your director?
Anna Zillinger
01:04:45
How have you taken risks to advocate for the safety and efforts of your staff? How have you been brave in advocating for a changing profession?
Leticia Polizzi
01:04:54
How do you avoid burn out? Or deal with stress/anxiety while you still need to be there for your patrons and staff?
Linda McFadden
01:05:11
I think the politics are what have surprised me the most
Jenniffer Stephenson
01:05:17
Amy, I don't know of a way that public library directors CAN avoid politics. It's the least favorite part of my job. Nothing like going to a local Board of Aldermen or Board of Supervisors to convince them of the value of libraries and funding them.
Pamela Tuller
01:05:37
YES YES YES FIRE FIRE FIRE
Kim Blaha
01:05:43
Yes Jennifer!
Linda McFadden
01:06:03
I agree Amy. Why don't the powers that be see the value in libraries
Kelly Kneisler
01:06:11
We are putting out fires all day long...
Ashley Allen
01:06:12
Lol Wonderful description!
Anna Zillinger
01:06:20
libraries are not neutral! politics are part of our work
Marquita Gooch-Voyd
01:06:36
How do you get feedback from staff, stakeholders, community partners to know if you're doing a good job as a Director?
Laverne Mann
01:06:39
Question: Can you talk about the loneliness of being at the top and how you combat it? Have a great team, supervisors, Board and amazing NJLA librarians and network but chair can be isolating.
Diane Annunziato
01:06:44
Can you speak to the value/importance of your Assistant Director?
Alisa Burch
01:06:44
Staff squabbles and grievances are surprising.
Stephanie Kinsler
01:06:47
I have been a Director for 3 years now. I was a academic librarian in Research & Instruction for 8 years before this position. I have to say that I had no idea how much time i would spend using/practicing interpersonal skills with staff and stakeholders!
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01:06:57
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Amy Ring
01:06:59
How many elevator speeches do you have in your back pocket?
Dr Abdul Musref Khan
01:07:13
Hi; I am from India Research Scholar in library and information science how the role play public library in COVID-19 Pendamic.
Christine Johnson
01:07:31
You must all love to read, LOL! (Isn't that we do all day?)
Kelly Becker
01:07:32
What advice do you have about dealing with a micromanaging Board Trustee who acts as if she is the director not part of an eight member board? She has already driven out 2 other directors in less than 3 years...
Roberta R. Phillips-PGCMLS
01:07:53
Building relationships is critical!
Jennifer Garden
01:08:07
Mark, I could listen to you talk all day! I love your accent.
Anne Crawford
01:08:30
My name is Anne Crawford, and I'm an Assistant Branch Manager and Adult Services Librarian. I've worked for St. Johns County Public Library System for 18 years in July. I can well imagine between COVID-19, Black Lives Matter, politics, etc. that 2020/2021 has been incredibly challenging for Library Directors.
Heather Westhaver
01:08:40
Mark, what cohort did you attend PLL?
Rebecca Raven
01:08:48
Thanks, Mark! You're an amazing ambassador for the PLLeaders program!!
Marie Christopher
01:09:32
Yes, Anne Crawford! You are so correct.
PLA Webinars
01:09:45
Remember to post your question for our panelists here in the chat window to "All panelists and attendees." We'll address all your questions later in the webinar. Thanks!
Jennifer Garden
01:10:10
Ice cream for dinner!
Logan Ragsdale
01:11:09
Mine is an advisory board
Wen Livingston
01:11:09
Do you deal with a citizens oversite committee?
Rachel Exposito
01:12:18
Im a new, first time library director, with plenty of management experience. What are some successful time management strategies that you practice?
Laverne Mann
01:12:22
In NJ libraries are autonomous entities, governed by Board of Trustees for municipal or County Commissions. Have to constantly explain not a dept of the town across the state to boards. Of course must have good relationship with Mayor, Council, CFOs
Logan Ragsdale
01:12:42
Story —once in Queens I was getting on subway leaving area a customer recognized me and asked “is the library closed today?” Thinking that if I were off library closed lol
Reagen Thalacker
01:13:11
Directorship requires a different kind of outreach - to your Board members, local legislators and government folx, community leaders, etc. Building those relationships will assist in building partnerships for the future.
PLA Webinars
01:13:13
A follow-up email will be sent to all attendees (typically within 1-3 business days) with a link to the webinar recording. Also included will be the chat transcript and a link to a boilerplate certificate of completion for this webinar that you can personalize as needed.
Cindy Matthews
01:13:15
That is funny, Logan.
Kim Blaha
01:13:22
LOL They ask to renew their stuff when they see us in the grocery store
Jennifer Garner
01:13:29
I've worked at my library for 25 years this year and am active in the Association for Rural and Small Libraries as a director in a smaller library (stand alone library, population 20,000 with 17 staff). I love sharing experiences, talking about management/leadership, and connecting with other directors. If anyone would like to connect off the webinar, please feel free to reach out. jgarner@northlibertyiowa.org
Laverne Mann
01:13:55
Preach it Mark!
Logan Ragsdale
01:14:28
https://www.beinspired.ca/
Stephanie Kinsler
01:14:36
Thanks, Jennifer Garner!
Anna Maria Areson
01:14:50
What's the best way to get management experience (often a requisite on job postings) when you're somewhere with no opportunities for advancement? [For context, I'm the Adult Programmer - just got my MHLS last year]
Emilie Hancock
01:14:59
I'd like to hear what Mary Ellen started to say in response to Mr. Crane's question earlier.
Marie Christopher
01:15:01
So true~
Logan Ragsdale
01:15:05
You can’t get away lol even in NYC
Lauren Read
01:15:50
Anyone juggle directorship with parenting young child/ren?
Vince Giordano
01:16:00
What does everyone think about using TikTok or Snapchat for library marketing?
Stephanie Kinsler
01:16:04
Thanks, Jennifer Garner!
Anne Crawford
01:16:05
Directors can be the best ambassadors for the Library - both of the ones I've worked for in 18 years really made the connection with the community and supported our staff. Directors who get it right can make such a difference in employment retention, staff morale, positive PR, and so much more.
Stephanie Aryan
01:16:18
Thanks Jessica it's not a 9-5 job!
April Witteveen
01:16:22
@lauren YES I've got a 3.5 yo and a 1yo. I *have* to set boundaries on my work.
kelly Linehan
01:16:41
@Lauren - me too! 5 yr old and 2 yr old.
Amanda Bressler
01:16:58
Reading the room is a seriously undervalued skill. I really appreciate a leader who can feel the vibes and respond appropriately.
Christine Conwell
01:17:39
I have an almost two year old and another on the way. It's been a challenge but I agree that setting boundaries is so important
Nicholas Brown
01:18:12
This was the event Roberta's referring to: https://www.youtube.com/watch?v=gAva_pwH8QY
Nicholas Brown
01:18:15
George M. Johnson
Marquita Gooch-Voyd
01:18:41
@Vince We use TikTok a lot! Right now it's a little less "check out this story time" and more of a way to engage demographics that we are missing in a fun way. We currently have a library jokes series going. Check us out: https://www.tiktok.com/@claytongalib?
Julie Parsons
01:18:43
That was a wonderful program with Dr. Kendi!
Laverne Mann
01:18:46
I worked in advertising at one point...if I have to be in sales, I have to believe in the mission. Even on a bad day, I deeply believe in public libraries as an institution
Dr Abdul Musref Khan
01:19:14
very knowledgeable
Stephanie Kinsler
01:19:35
Yes, Laverne! This is the only sales/marketing job I would ever want!
Emilie Hancock
01:20:42
Has there ever been a point when you decided to go from having the library fill a gap to advocating for a policy change to eradicate the gap?
April Witteveen
01:21:48
I would love to hear any new approaches to community surveys/needs assessments. What kinds of questions are crucial and more valuable than how we've surveyed in the past?
Christine Johnson
01:21:50
Do any of you have other graduate degrees in addition to an MLS/MLIS? If yes, how has it helped in your role?
Jennifer Johnson-Spence
01:22:28
You as a Director are only as good as the staff who work with you. I'm so grateful to my staff especially this last year!
Patti Weiss
01:22:47
Do you publish? How often?
Melissa Kelly
01:22:56
YES! I am so grateful for my team!
Anne Crawford
01:22:57
My Branch Manager has a Masters in Education in addition to an MLS, and I have a Bachelors in Education. I think it's helped us both with teaching both patrons and staff.
Elysse Sison
01:23:02
Probably the biggest fear I have of becoming a director is being seen as an "enemy." I'm currently a branch manager and I see/hear how most of my staff members (and at times myself) criticizing our director for the lack of staffing, lack of funding, or lack of attention to staff needs. At my library. there seems to be animosity between the library's administration and the frontline staff. I honestly applaud all directors because it can be tough when even your own staff are not always on your side.
Anna Zillinger
01:23:38
How much are you physically showing up in your buildings and connecting with staff in person?
Melissa Sierra
01:24:08
that sounds amazing!!
Logan Ragsdale
01:24:13
For multiculturalism check out queenslibrary.orgmmulticultural.. check out Qbpl
Laverne Mann
01:25:11
One of the best things about being a library director is hiring - our library went from traditional Reference librarians to Adult Services Librarians as a sea change
George Wilson
01:25:12
I am a new director. I love this role, but how do you deal with the "negatives?" Patrons not returning materials? People who come in and cause disruptions on regular basis? People who use drugs outside the building after hours, so we have to scour the parking lot for pipes and needles in the morning?
Amy Schumann
01:25:15
Your staff may not like watching your kid as much as you think they do
Genny Carter
01:26:29
Comment: I think the panelists could create an excellent and useful article based on their comments in this webinar and answering questions posed in the chat.
Laverne Mann
01:26:35
Yes- morning circle meetings, all library emails, sharing director reports
Jessica Hudson
01:26:49
Heh! probably-but baby only goes to people who want baby snuggles-and I often have to fight to get her back :)
Julie Parsons
01:26:58
Yes! that definitely helps staff when you over communicate. And admit when you've made a mistake
Melissa Kelly
01:26:59
I learned that one that hard way when I was a new director. It's so important to communicate early and often.
April Witteveen
01:27:00
I will always check in with myself as someone who had 15 years as a front-line librarian. I know what troubled me with management, and I work hard to avoid those situations.
Laverne Mann
01:27:45
I keep hearing about a director who never says hello or goodbye to the staff at the desk. ugh
Patti Weiss
01:28:10
During the COVID closures here in PA, I sent an email every week that was personal to the entire staff and also, held small group staff meetings, to basically check in with the staff and make sure they were doing ok
Colleen Kilbreath
01:28:14
Yes, as the director in a small and rural library, I miss the librarian part of working in a library. Our director position is very administrative. No matter the size.
Lisa Jackson
01:28:31
Our Old Library Director also mandated that his Admin staff spend a few hours a month on one of the public service desks at one of the branches...which kept everyone in the loop of what the frontline folks were dealing with and made us frontline folks feel like we were supported and appreciated.
Roberta R. Phillips-PGCMLS
01:28:47
You to give everyone the why
Roberta R. Phillips-PGCMLS
01:29:01
You need to ..
HEATHER JOHNSON
01:29:05
I would like to hear the panelists and attendees views on the MLIS/LIS degrees when hiring staff or even that of the Library Director.
Linda McFadden
01:29:32
How do you handle a staff person who is great at her job but isn't a team player and thinks because she's a librarian that she can boss non-librarians around. I've done evaluations and spoken with her numerous times. How much documentation is enough?
Patricia Smith
01:29:36
The worst part of being a library director is enforcing not popular decisions, I try to explain the reasoning behind those decisions, but still difficult
Linda McFadden
01:30:17
A board that don't like each other!!
HEATHER JOHNSON
01:30:41
What are your views on being a Library Director who does not live in the community that they work in.
Diane Annunziato
01:30:55
So true, Mark!!!
Kathleen Fieffe
01:31:08
good question, Heather! I'm curious
Laverne Mann
01:31:19
United for Libraries- trustee policies great resource. Also yearly Trustee Training in NJ through our state library, along with digital resources and training
Jose Enriquez
01:31:28
@Linda McFadden I think you've done enough documentation to move on to the first step of any disciplinary action. Ask Human resources
Colleen Kilbreath
01:31:45
I don't live in the community and it is best for probably all of us
Linda McFadden
01:32:02
thanks Jose
Laverne Mann
01:32:57
Trustees..and Friends groups, whole other kettle of fish..www.ala.org/united
Cindy Matthews
01:33:15
So true, Laverne...
Susan Anderson
01:33:16
Yes you have to keep them busy!
PLA Webinars
01:33:42
Remember, everyone, to send your chat messages to "All panelists and attendees" instead of the default "All panelists." Your fellow attendees won't be able to see your message if you don't send it to "All panelists and attendees." Thanks!
Susan Anderson
01:34:08
As far as Library Commissioners-- some like to volunteer at fun events, others want to do the political stuff, like writing letters to Council during budget or doing the Day in the District visits.
Laverne Mann
01:34:34
I sit with each one before their first Board meeting because often a Mayor appointee is unknown to us until appointed. Someone suggested by sitting across from you at your director desk sets tone...
Glory Okeagu
01:34:41
How do you deal with a staff who is afraid of change, resist change and tries to get others to join him in the resistance.
Linda McFadden
01:35:12
great question Glory
Stephanie Rawlins
01:35:41
For change use the book "My Iceberg is Melting. I created a power point to use with it. Very good change book.
Reagen Thalacker
01:35:48
It may differ from state to state, but your State Library may have resources for working with Trustees/Board Members. Handbooks, training, etc.
Susan Anderson
01:36:09
With Commissioners, it is helpful to figure out their goals for being on the board-- do they love the library, or is this a step on a ladder of a political career or a way to get on another board?
Terri MacIntyre
01:36:15
@Mary Ellen - great answer. I'm right there now.
Susan Anderson
01:36:19
For being on the Commission, I mean.
Glory Okeagu
01:36:45
Thank you Stephanie
Stephanie Aryan
01:37:27
Jessica H does a great job with our Board! Amazing actually and that is a gift.
Susan Anderson
01:39:27
I wish I had an Assistant Director-- something to think about when you are considering a Director position.
Melissa Sierra
01:40:00
ABSOLUTELY!!
Amy Stockwell
01:40:08
Thank you, Roberta!!
Aimee Newberry
01:40:11
SO TRUE!
Diane Annunziato
01:40:16
Agreed, Roberta!
Jennifer Garden
01:40:22
Thank you!
Lisa Jackson
01:40:23
All of us who have an MLIS feel like we wasted our money.
Beth Anderson
01:40:27
I have been doing it for 6 years. I would put us up against others who do have MLIS or MLIS ran libraries.
Julie Parsons
01:40:30
I say all the time how I didn't learn "x" in library school
Cindy Matthews
01:40:43
Many (most) library director jobs require the degree though...
Anne Crawford
01:40:50
Does anyone have any professional books they suggest? I saw Our Iceberg is Melting which made me think of it.
Brenda Marshall
01:41:11
My social work qualification is v. helpful
April Witteveen
01:41:16
@anne I really enjoyed reading Brene Brown's Dare to Lead.
Laverne Mann
01:41:19
I understand..but also have Say no to libraries without librarians on my wall
Jenniffer Stephenson
01:41:42
For some positions, there is a requirement for a library degree, particularly for the Director's position, maybe even a MLIS. However, for other positions, I tell staff that I can teach a person skills, but I can't teach them passion. That is something that has to come from within. I think you really need passion for this line of work, and you REALLY need to be a people person for a lot of roles.
Jennifer Johnson-Spence
01:41:46
@ Anne The Accidental Library Manager
Anna Zillinger
01:41:49
we have to continually be cautious about removing degree and training requirements from women/femme centered professions and helping professions; the neoliberal "anyone can do it" strangely leads to a lot of non-degreed white men being hired instead of more qualified women/femmes or BIPOC community members
Marie Christopher
01:41:50
I was hired as Director because I had 30 years experience as a paralegal in a Houston law firm.
Stephanie Kinsler
01:41:59
I think experience goes a long way, too.
Kim Blaha
01:42:20
I agree Anna Z
Sherry Aragon
01:42:21
@ Anne The Accidental Librarianby Pamela H. MacKellar
Colleen Kilbreath
01:42:25
I agree! I have a degree in general business and a diverse background of managerial, facility, and project experiences.
Jenniffer Stephenson
01:42:37
I think an MBA might be just as helpful as a MLIS for a director.
Jennifer Johnson-Spence
01:42:49
@Anne 5 Languages of Appreciation in the Workplace
Lisa Jackson
01:42:49
Agree with Anna
Laverne Mann
01:42:50
Great point Anna. In a previous system, the county would just appoint relatives to every job that did not have a MLS- no degree, no selection process
Marissa Guidara
01:43:25
I worked for years without a degree...and only realized when I started getting my MLIS how I was getting screwed over by admin at every turn. I with I would have gotten it much sooner.
Jenniffer Stephenson
01:43:25
In a lot of library systems, the director spends most of their time in administrative work which has very little to do with what we learned when we earned that MLIS.
Diane Annunziato
01:43:29
Requiring an MLS cuts 70% of the potential qualified candidates out. Those eliminated include a lot of diverse people.
Lisa Jackson
01:43:48
AMEN, Jessica!
Eric Palmer
01:43:52
Thank you Jessica I agree with you
Melissa Hunt
01:43:55
any advice for someone transition to the director role or thinking about transition to a director role?
Timothy Paschke
01:43:59
How helpful would an MPA be in addition to the MLS?
Kim Blaha
01:44:06
YES Jessica!
Stephanie Aryan
01:44:08
I agree also!
Teneia Combs
01:44:13
Jessica - that is exactly why I am going back to get my MLIS.
Amy Dickinson
01:44:20
I agree as well.
Laverne Mann
01:44:29
Yes, Jessica- in GA I worked at a reference desk with no degree, sure I was smart, techy...but not a librarian.
Savannah Kitchens
01:44:43
The masters did that for me!
Kayla Payne
01:44:46
I was just about to ask about the MPA. I've considered getting one, but I'm not in a director position (yet)
Natalie Beacom
01:44:50
Team Jessica on this one...
Christina Linz
01:44:57
Yes, the MLIS is *the* professional degree for a library professional. Additional MPA or MBA work would be ideal, but the MLIS is the gold standard.
Julie Niederhauser
01:45:01
Earning my MLIS degree opened up career possibilities. I value my MLIS and believe that we need to support others who want to earn the MLIS.
Shirley Taylor
01:45:12
Mark, if you don't want to debate then let her have her say like she did for you.
Timothy Paschke
01:45:14
Jessica you answered my question about the MPA
Stephanie Rawlins
01:45:30
I agree Mark. My other degrees and experience have helped me with my job more.
Lisa Jackson
01:45:33
Disagree.
Oyuki Poletz
01:45:34
would you recommend a Masters in Public Administration?
Michele Howard
01:45:35
How do you feel about titles? Assistant Director for Finance? IT? or are they Managers? Is it a source of reward to hard workers.
Jose Enriquez
01:45:38
I agree Mark
PLA Webinars
01:45:45
Remember, everyone, to send your chat messages to "All panelists and attendees" instead of the default "All panelists." Your fellow attendees won't be able to see your message if you don't send it to "All panelists and attendees." Thanks!
Laverne Mann
01:45:45
Let's just admit that is the minimum requirement for most library jobs and library director jobs- at this point. certainly in the northeast
Marcos Martinez
01:45:46
Right on, Jessica! I get Mark's point as well. I think the degree gives nod to the history and the profession. A badge or credential for running the operation, at any level.
Melinda Sandkam
01:45:47
What a great panel that you an each share your opinions respectfully!! Thank you all.
Beth Anderson
01:45:53
I have thought about going back to school to get a degree, but I know my library couldn't pay me at the level the MLS would give me. So, because I don't want to travel a long way for my job and I don't want to relocate, so I chose to stay non-degreed and do the job.
Eric Palmer
01:45:54
We need to support our Profession
Logan Ragsdale
01:46:04
Ugh cataloging lol
Tiffany Duck
01:46:14
Maybe the MLS degree needs to be updated
Julie Clinefelter
01:46:18
Maybe we need to update our MLIS programs!
Jennifer Johnson-Spence
01:46:22
Thank you all for this interesting and passionate discussion.
Colleen Kilbreath
01:46:32
And maybe if I was 25 years old I would consider returning to school.
Jenniffer Stephenson
01:46:32
Having a requirement for a higher degree often times justifies paying a higher wage. However, most of us can agree that the library profession in general does not reflect professional wages compared to other professions.
Leticia Polizzi
01:46:33
then maybe the degree programs need to be updated, instead of getting rid of the degree all together.
Christina Linz
01:46:33
Julie, you are right!
Stephanie Aryan
01:46:36
Right on Jessica that is why I am getting my MSLIS!
Patti Weiss
01:46:40
Once I receive my MLS, I will be the only degreed person on staff here, so I feel it is important at least for our library.
Jeffie Nicholson
01:46:53
If someone gets a MLS then there is no question about their passion for libraries.
Crescenda Long
01:46:53
I think this all depends on the size of your library, too. I'm currently director of a library with five people on staff; processing, etc. is part of my responsibilities. If you don't have enough people to cover every "department", you may find yourself needing/using more of these skills
HEATHER JOHNSON
01:47:18
Thank you for the great discussion about the degree!! I also feel that with the cost factor the master's program can be limiting the diversity of the staff. There are really great associate's and technical degree programs that don't get enough credit for their programs.
Cindy Matthews
01:47:21
Similar experience, Jessica H.
Susan Anderson
01:47:23
My fear is that when you do away with requirements it leads the way to a lot of nepotism and "who you know." The MLIS was the way I always got my foot in the door.
Wen Livingston
01:47:25
I have needed to know cataloging to help with a transition to a new ILS system and to update our catalog
Sara Koehn
01:47:27
I have my MBA and was in Human Resources for 22 years before taking this Library Director position and never been in a library setting. There are things that I don't know about certain pieces of the library but I believe there will be things I will learn more about on the technical side of the library. But the MLS will not change or define me as the librarian I am right now yet I believe I will be able to speak more intelligently and in depth. My library is very small as well.
Melinda Sandkam
01:47:27
Thank you ALL so much.
Kelly Kneisler
01:47:29
Tiny little library here, I only needed a certain number of credits, not a degree to become library director
Logan Ragsdale
01:47:31
Thanks!
Teneia Combs
01:47:33
This was fantastic. Thank you all so much!
Pamela Tuller
01:47:33
Thank You
Anna Maria Areson
01:47:33
Thank you!
Monica Edwards
01:47:33
Thank you!
Anne Crawford
01:47:34
Thank you for your feedback!
Lynn Thomas
01:47:36
Thank you!
Elysse Sison
01:47:37
Thank you all!
Jenniffer Stephenson
01:47:38
Not interrupting - it's conversational layering. :-)
Natalie Beacom
01:47:38
Thank you!
Rada Micic
01:47:38
Thank you, please have a 2 hour webinar next time!
Marie Christopher
01:47:38
Wonderful hour! Thanks.
Heather Duby
01:47:41
Thank you!
Patti Weiss
01:47:43
Great discussion! Thank you so much for your insights
Beth Anderson
01:47:44
thank you all so much.
Marcos Martinez
01:47:44
Thanks! :)
PLA Webinars
01:47:45
Just in case the post-webinar evaluation doesn't open in a browser window when you leave the webinar, here's the link:https://www.surveymonkey.com/r/8NBYTXT
Patricia Braden
01:47:45
thank you, great points!
Stephanie Kinsler
01:47:45
Thank you!
Derek Wolfgram (he/him)
01:47:45
Great job, Doug and panelists!
Rochelle Carr
01:47:49
I am a director and have an MLIS. I feel that what I learned in school was very valuable. I learned things that I would not have known that I needed. Early literacy, privacy issues and concerns etc. BUT I do th ink that a Masters in Public Administration would be very valuable.
Diane Annunziato
01:47:51
Great discussion! Thank you.
Rachel Lynch
01:47:52
Thank you!
Dr Abdul Musref Khan
01:47:52
Thanks!
PLA Webinars
01:47:54
Register for two more free panel discussions:Affecting Change in a Middle Management RoleTuesday, June 1, 2021http://www.ala.org/pla/education/onlinelearning/webinars/affectingRe-Weaving the Culture through Inclusive Norms in the Public LibraryTuesday, June 3, 2021http://www.ala.org/pla/education/onlinelearning/webinars/inclusive
Kelly Kneisler
01:47:55
Great discussion thank you
Laverne Mann
01:47:57
Part two- look at transcript and ask those ques
Eric Palmer
01:47:58
Thank you good information
Felicia Gettle
01:47:59
Thank you! Very informative
Jenniffer Stephenson
01:47:59
Will the chat be recorded or save or available?
Ida Gonzalez-Garza
01:48:01
THANK YOU! GREAT SESSION
Paula Corder
01:48:01
Thank you all, it has helped tremendously.
PLA Webinars
01:48:03
Register for two more free panel discussions:Affecting Change in a Middle Management RoleTuesday, June 1, 2021http://www.ala.org/pla/education/onlinelearning/webinars/affectingRe-Weaving the Culture through Inclusive Norms in the Public LibraryTuesday, June 3, 2021http://www.ala.org/pla/education/onlinelearning/webinars/inclusive
Genny Carter
01:48:06
Like I said . . . there's a great collaborative article from this panel on this topic!! Thanks, everyone!
Jose Enriquez
01:48:07
Thank you all, Great point Mark!
Maggie Mills
01:48:10
Great discussion - Thanks so much!!
PLA Webinars
01:48:11
Register for two more free panel discussions:Affecting Change in a Middle Management RoleTuesday, June 1, 2021http://www.ala.org/pla/education/onlinelearning/webinars/affectingRe-Weaving the Culture through Inclusive Norms in the Public LibraryTuesday, June 3, 2021http://www.ala.org/pla/education/onlinelearning/webinars/inclusive
Adrian Zeck
01:48:15
Have you championed hiring Librarinas without needing MLIS degrees?
Marcy Richardson
01:48:20
What an interesting panel. Roberta- you are awesome and we appreciate you!
Jean Ruark
01:48:24
Thanks everyone - very interesting and engaging!
Cindy Matthews
01:48:33
Excellent panel, thanks all
Dana Hysell Alongi
01:48:33
I agree with the person who said it would be amazing to see all of the panelists responses to these questions sent out to us all in a doc/spreadsheet
Dawn Charlton
01:48:39
Thanks very much- really great discussion and perspectives!
Jennifer Daddio
01:48:43
Thank you to the panelists!
Adrian Zeck
01:48:44
for those that you need the passion. is there a way to counter that demand from the industry?
Rochelle Carr
01:48:48
Thanks so much this was very good
HEATHER JOHNSON
01:48:53
That was a great discussion. Thank you for addressing my question about the degree debate. I have an MLIS, MBA and a Special Education degree.
Jeremy Freeman
01:48:53
Thanks panel!!! Great discussion
Wen Livingston
01:48:54
Thank you
Jenniffer Stephenson
01:49:04
Please provide the chat so we can go back and read what other attendees had to say about their experience.
Glory Okeagu
01:49:13
Thank you
marie pierre
01:49:22
thank you
Chie Suga
01:49:36
Thank you for every panelists.
Mabel Foncham
01:49:44
Thank you Panelists. I learnt alot from Cameroon
Ben Carter
01:50:09
Thanks for sharing your stories and time everyone!
Roberta R. Phillips-PGCMLS
01:50:36
Thanks for joining us and to my talented staff. Thanks for your support and passion.
Radha Ashok
01:50:40
Thank you
Anne Crawford
01:51:36
Thank you for the two upcoming webinars, and I look forward to the recording and links for this webinar.
Linda McFadden
01:52:07
I thought I was ready but way too much time I feel like I'm not ready and I've been a Director almost 4 years!
Shannon Sandefur
01:52:09
I am a brand new director but have 18 years of experience. As a departmental manager (at my former employer) I was given a lot of authority in my position. The library I am at now as a director, the situation is completely different. The managers here were really micro-managed and I don't really think they feel comfortable managing their employees and/or make decisions for themselves. How do I get them to step up to the plate?
Diane Annunziato
01:52:22
Can you speak about the lack of diversity in our profession and in directorship positions?
Beatrice Ampadu
01:52:39
I have really learn a lot, thank you directors for sharing and PLA for organizing this very insightful program. This is absolutely educative webinar
Diane Annunziato
01:52:42
How do we remedy this?
Stephanie Kinsler
01:52:47
Mark, that’s the perfect answer! You should be able to give example of how you did x, y, z of the job description!
Julie Clinefelter
01:53:23
Linda! Yes! Same! lol
Stephanie Aryan
01:53:26
I get bored easily and get frustrated
Oyuki Poletz
01:53:54
I am ready but I'm in an organization that has no more upward mobility : /
Stephanie Kinsler
01:54:12
I didn’t say that you have done x, y, z a million times! 😂
Vanja Anderson
01:54:13
Is it possible to have a mentorship for directorship and how would one find one
Christina Linz
01:54:18
Sometimes you have to be willing to move to a new place...
Melissa Sierra
01:54:27
YES!!
April Witteveen
01:54:31
@oyuki I was in the same boat. It's hard. I got completely disengaged. I wound up finding a job in the next county over (so I don't currently live in my community)
SHENITA MACK
01:54:34
Thank you all for your insight into the role of a director. Looking forward to my next chapter in my career.
Reagen Thalacker
01:54:58
Not for a directorship, but I went from Minnesota to Virginia for my next step :)
Mary Ellen Icaza
01:56:37
I moved to Ohio after I got the job here - moved here for the job.
Oyuki Poletz
01:56:41
packing the bags then! :) But yes it will have to be a family decision. Thanks for the advice.
Christina Linz
01:57:07
Good luck Oyuki! Be brave!
Brenda Marshall
01:57:35
This LD webinar was so helpful to me as a new director. A couple of people referenced loneliness in the position earlier and panels like this are a good remedy for that. Thank you.
Diane Annunziato
01:57:38
Oyuki - you're invincible! Go for it!
Stephanie Kinsler
01:57:51
I graduated with MLIS in 2010 recession...I moved from from south central PA to Hudson Valley of NY for my first professional job.
Clara Hudson
01:58:12
Consider the size and type of public library, Nonprofit, municipal, small, rural, urban. Board governed or advisory. The experience is very different and can impact success and satisfaction.
Roberta R. Phillips-PGCMLS
01:58:16
Brenda find a tribe of directors to call your own.
Stephanie Kinsler
01:58:43
I hear you, Brenda!
Diane Annunziato
01:59:21
Brenda, start a Director's Forum - meet quarterly. We have a group like that here. Very supportive. Good network!
Melissa Sierra
01:59:22
yes!!!
Ashley Allen
01:59:30
And this happened all the time in huge organizations. So sad. And a huge loss to the organization.
Logan Ragsdale
01:59:31
Good idea !
Brenda Marshall
02:00:35
thank you :-)
PLA Webinars
02:00:56
I think we need to bring this one to a close. You're all awesome!
Roberta R. Phillips-PGCMLS
02:01:17
Thank you all, this was fun!
Christina Linz
02:01:30
Thank you all for all of your advice!
Linda McFadden
02:01:31
Thank you!
Oyuki Poletz
02:01:34
thank you all!
Reagen Thalacker
02:01:34
Thank you!
Dan Watkins
02:01:34
Thanks!
Stephanie Kinsler
02:01:37
Thank you!
Marcy Richardson
02:01:37
Thank you all for your time and expertise!
Adrian Zeck
02:01:38
Thank you!!!!
Marquita Gooch-Voyd
02:01:39
Thank you!
Dana Hysell Alongi
02:01:40
Thank you!!
Brenda Miller
02:01:40
Thank you so much
Caitlin Myers
02:01:41
Thank you!
Christine Conwell
02:01:42
Thank you so much!!
Amy Steinbauer
02:01:42
thank you!
Kelly Kneisler
02:01:42
thank you so much! Wonderful discussion
Amy Ring
02:01:43
I learned so much, thank you!
Elysse Sison
02:01:43
Thank you again!
Susan Mutschler
02:01:46
I appreciate the WISDOM of all of the panelists. Thank you so much!
PLA Webinars
02:01:46
Register for two more free panel discussions:Affecting Change in a Middle Management RoleTuesday, June 1, 2021http://www.ala.org/pla/education/onlinelearning/webinars/affectingRe-Weaving the Culture through Inclusive Norms in the Public LibraryTuesday, June 3, 2021http://www.ala.org/pla/education/onlinelearning/webinars/inclusive
Oyuki Poletz
02:01:46
can't wait for next panel!
Mary Cook
02:01:46
Thank you!
Lisa Vande Bunte
02:01:47
Thank you!
Michelle Tryggestad
02:01:47
THANKS SO MUCH!
Jillian Larko
02:01:48
Thank you!
Teneia Combs
02:01:49
Thank you panelists. Excellent advice.
Stephanie Aryan
02:01:50
Thank you all so much
Ann Duarte
02:01:52
Thank you
PLA Webinars
02:01:53
Register for two more free panel discussions:Affecting Change in a Middle Management RoleTuesday, June 1, 2021http://www.ala.org/pla/education/onlinelearning/webinars/affectingRe-Weaving the Culture through Inclusive Norms in the Public LibraryTuesday, June 3, 2021http://www.ala.org/pla/education/onlinelearning/webinars/inclusive
Francisco Garcia-Ortiz
02:01:58
Thank you!
PLA Webinars
02:02:06
Register for two more free panel discussions:Affecting Change in a Middle Management RoleTuesday, June 1, 2021http://www.ala.org/pla/education/onlinelearning/webinars/affectingRe-Weaving the Culture through Inclusive Norms in the Public LibraryTuesday, June 3, 2021http://www.ala.org/pla/education/onlinelearning/webinars/inclusive
Beatrice Ampadu
02:02:07
Thank you
Andrew Verdin
02:02:16
Thank you!