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Consortium Management Interest Group (Core IG Week) - Shared screen with speaker view
Jenny Levine (Core staff, she/hers)
10:34
Hi, everyone - I'm a Core staff member. Just a quick note that our Code of Conduct can be found at https://connect.ala.org/core/codeofconduct . Please contact me through private chat or at jlevine@ala.org if you experience or see any violations of the Code
Jenny Levine (Core staff, she/hers)
11:41
If you're not already a member of this interest group, you can join it at https://connect.ala.org/core/communities/community-home?CommunityKey=da8f4d4a-c1d0-4fbf-940a-c56cf78f6452
Kirsten Leonard (PALNI)
15:33
Taking over means you get responsibilities!
Stephen Spohn, Ocean State Libraries (RI)
15:40
/hides
Stephen Spohn, Ocean State Libraries (RI)
16:30
Though try me in another year and you might be able to twist my arm. 🙂
Eileen Palmer
16:42
LOL Kirsten
Stephen Spohn, Ocean State Libraries (RI)
19:51
Nobody understands what we do… except us!
Jennifer Thompson
21:05
and sometimes they regret when they ask...bc there is a lot to tell them
Kirsten Leonard (PALNI)
21:25
:-) to Jennifer - exactly that
lihong zhu
21:26
Hi. I am Lihong Zhu. I don't have a mike on my desktop. I am interested in learning more about consortia. We are in Orbis Cascade Alliance consortia.
Phillip Berg, MAIN (NJ)
23:19
501(c)(3)
Anne Osterman | VIVA
23:24
We are a paragraph in the state budget :)
Kirsten Leonard (PALNI)
23:25
PALNI is a 501c3
Cate Harriman
23:29
Boston Library Consortium is a 501c3
Lloyd Chittenden
23:36
Marmot is 501c3
Rachel Fischer
23:37
CCS is an intergovernmental organization.
Eileen Palmer
23:38
Our consortium is a 501(c)3
Stephen Spohn, Ocean State Libraries (RI)
23:48
501(c)(3) public library network - “Steering Committee” board w/ quarterly membership meetings. Dealing with confusion about which body makes which decisions.
Jennifer Thompson
23:49
University System
Rachel Fischer
23:50
Yes, Illinois.
Laurie Blandino, LOUIS
24:04
We are part of the Board of Regents in Louisiana, so part of state government.
Kirsten Leonard (PALNI)
24:18
@ Stephen - always and ongoing need to clarify roles
Will Stuivenga
25:00
The Washington Digital Library Consortium is also an intergovernmental organization, controlled by a contract/member agreement between the member libraries and the Washington State Library which is a division of the Office of the Secretary of State. WSL/OSOS has a contract with OverDrive on behalf of the group.
Tracy Byerly
25:51
Challenge -- where the decision lives
Will Stuivenga
27:24
We have a 6-member Executive Advisory Committee which assists me in managing the WDLC; I refer decisions to them which I don't feel comfortable making on behalf of the group; some decisions (such as the annual budget) require a majority vote of the entire membership per the member agreement. And the Ex. Adv. Comm. also advises me on which other decisions ought to go the entire membership when that's not covered in the agreement.
Eileen Palmer
27:25
I think our bylaws are fairly clear that the Board makes policy decisions but our bylaws do call for membership-wide voting for budget and purchasing decisions about $100K must go to the membership for a vote. Our Board is 8 members 6 voted by the membership and 2 appointed.
Kirsten Leonard (PALNI)
27:41
and understand impact - knowledge and goals - needs an inclusive process
Anne Slaughter
28:00
RAILS is technically an intergovernmental org - almost exclusively funded by a grant from the state library
Eileen Palmer
28:57
Our Board is elected from our members so they are usually library directors or asst. directors
Stephen Spohn, Ocean State Libraries (RI)
29:00
Stepping away a min
Stephen Spohn, Ocean State Libraries (RI)
29:33
Sry... bad timing. Been waiting hours for the bank to call me back.
Tracy Byerly
29:44
No worries
Rachel Fischer
29:46
CCS has a decision making process that works well. Here's a document explaining it: https://ccsliborg.sharepoint.com/:b:/s/CCSTraining/ERnqSZ72SD1Bjk2i4zupSssBCotVF1tKXC_LYMcLAnmv3Q?e=9PDOBT
Stephen Spohn, Ocean State Libraries (RI)
29:58
Ooh thanks Rachel!
Eileen Palmer
30:50
We also have committees that make recommendations on policy issues to our board. We are mostly public libraries and one academic library.
Anne Slaughter
31:07
Our 15-member board is elected, and is required by state law to include a majority of public library trustees. Other seats are at-large or representing specific other library types.
Phillip Berg, MAIN (NJ)
31:08
We are also a 501(c)(3). Budget, bylaws, and polices are governed by the Membership but the Board essentially has the rest of the responsibilities and they delegate as they see fit to committees, advisory groups, or central office staff. There are 11 Board members: 2 from each of fifth of the library population sizes (on staggered 2yr terms) and then one rotating at-large member (alphabetically by library name on 1yr terms). Each "caucus" of "library size" meets each summer to choose who will succeed the outgoing Board member come 1/1.
Phillip Berg, MAIN (NJ)
31:53
Much of this changed as of 1/1/22 as part of an exhaustive (exhausting?) governance restructuring.
Lloyd Chittenden
32:53
We have a Director's Council that meets once a year. They approve bylaws and the strategic plan. They also elect an Executive Board who budgets, contracts and member fees.
Stephen Spohn, Ocean State Libraries (RI)
35:00
We do quarterly invoices for membership fees.
Stephen Spohn, Ocean State Libraries (RI)
35:24
Some pay faster than others. Town libraries typically take longer that the 501(c)(3) libraries.
Will Stuivenga
38:40
WDLC (all public libraries) divide costs strictly on a population served basis. Almost all libraries pay annually, but we offer the option of semi-annual or quarterly payment. The OSOS fiscal dept. actually does the invoicing, and manages the accounting.
Eileen Palmer
39:03
Years ago when I worked at Palinet they had a spot for a lawyer and a finance person so maybe networks like Amigos shared their approaches back them
Phillip Berg, MAIN (NJ)
39:27
Thanks Anne!
Stephen Spohn, Ocean State Libraries (RI)
40:53
Or you get punished for living in a poor highly populated urban community based on pop.
Stephen Spohn, Ocean State Libraries (RI)
41:08
We’re pop based with a base.
Tracy Byerly
41:13
Financial models -- pop served, usage, FTE, budget
Laurie Blandino, LOUIS
41:42
We use a 3 year rolling average of FTE as reported to the Integrated Postsecondary Education Data System (IPEDS).
Stephen Spohn, Ocean State Libraries (RI)
42:16
I want to move to a 3 year rolling average using a number of factors.
Eileen Palmer
42:19
We also, as an ILS consortia, are always trying to balance those who pay with $$$s and those who pay with active participation in resource sharing -- how do we reward net lenders for example
Phillip Berg, MAIN (NJ)
42:35
We essentially base it entirely on the library's annual operating budget, as reported to the State, with certain discounts built in if a library does not wish to participate in one or two services. We found that it doesn't punish anyone punitively, nor does it discourage usage of the services. In the end, everyone is equally not terribly thrilled about it, which I guess is the sign of a good compromise.
Lloyd Chittenden
43:03
Here are our fee schedules: https://www.marmot.org/for-members/schedule-fees
Stephen Spohn, Ocean State Libraries (RI)
43:24
Our public libraries are required to be members in order to receive state aid from the state library agency.
kalan Knudson Davis
44:55
you would not believe the snow we got over the weekend. :'(
Tracy Byerly
45:15
We are hoping for spring soon here!
Eileen Palmer
47:13
True Phillip -- but when I was in MI they said they were all about local control and when I was in PA they said they were all about local control :) :)
Phillip Berg, MAIN (NJ)
47:36
Haha, and here I was hoping other states were better off!
Tracy Byerly
48:24
Administrative fee model is useful
Tracy Byerly
48:35
I believe that is what SCELC uses on one level too
Eileen Palmer
49:39
Lloyd, that's a really interesting price sheet. Do all members pay each fee or can they pick and choose?
Lloyd Chittenden
50:00
Eileen, members pick what services they want.
Eileen Palmer
50:10
Thanks!
Lloyd Chittenden
51:31
We base the ILS fee on what III charges us. Some libraries are thinking about switching to FOLIO. We don't know how we will do fees when some are on a commercial ILS and some on open source.
Stephen Spohn, Ocean State Libraries (RI)
53:26
We’re in early days of an ILS RFP. Took a peek at FOLIO. Not quite ready for us imho, but impressed with how far it’s come in such a short time span!
Eileen Palmer
54:08
Ours is based on population served and # of branches
kalan Knudson Davis
56:05
just grateful for the space today and listening.
Maureen Clements
56:14
Agreed!
Phillip Berg, MAIN (NJ)
57:30
Great image, Stephen
Phillip Berg, MAIN (NJ)
57:42
(flying, capes, and such)
Laurie Blandino, LOUIS
01:00:26
We have a ticketing system (Zendesk). We've implemented service level agreements for different types of tickets. We also have designated points of contact for each service type (System Admins, Electronic Resource Admins etc). They are the only one's that can submit a ticket.
Anne Slaughter
01:01:17
Stephen, we have so many similar issues here in IL
Eileen Palmer
01:01:49
Laurie, we use Zoho for our help desk and it has given us a lot of information about what support our members need
Stephen Spohn, Ocean State Libraries (RI)
01:03:05
Ending a service would be an interesting agenda item for a future meeting!
Cate Harriman
01:04:04
I’d be interested in that conversation as well.
Stephen Spohn, Ocean State Libraries (RI)
01:04:40
We’re moving in the direction of defined roles and responsibilities in our member agreements.
Jennifer Thompson
01:04:45
I'd love to be there for that conversation. We are doing strategic planning and trying to find the balance of what we want to do and what we have the assets to be able to do.
Maureen Clements
01:04:53
I've got to leave - thank you! This has been wonderful. I look forward to the next meeting.
Jenny Levine (Core staff, she/hers)
01:05:08
Keep the discussion going - if you're not already a member of this interest group, you can join it at https://connect.ala.org/core/communities/community-home?CommunityKey=da8f4d4a-c1d0-4fbf-940a-c56cf78f6452
Jenny Levine (Core staff, she/hers)
01:06:02
:D
Anne Slaughter
01:07:12
Great to be here, looking forward to more. Thanks Tracy!
Jenny Levine (Core staff, she/hers)
01:07:20
If you're already a member of the group, you can start a discussion by sending an email to ALA-CoreConsortiumManagement@ConnectedCommunity.org
Miranda Bennett
01:07:35
Very interesting conversation -- thank you!
Susanne Markgren
01:07:39
Thanks!
lihong zhu
01:07:40
Thanks