Hi, everyone - I'm a Core staff member. Just a quick note that our Code of Conduct can be found at https://connect.ala.org/core/codeofconduct . Please contact me through private chat or Jenny at jlevine@ala.org if you experience or see any violations of the Code.

Thanks for having us! This is Lori Gray, Director of Sales at Brodart Company

Hi from Bibliotheca Minnesota office!

Hello William, Librarian, San Rafael Public Library.

Welcome to everyone! Patty Wong from Santa Clara, CA (today in Tulsa Oklahoma at the Oklahoma Library Association meeting)

Hello everyone. My name is Migell Acosta, director of the San Diego County Library (sdcl.org). My email is migell.acosta@sdcounty.ca.gov for follow-up questions.

Diane Ward from Pima County Public Library in Tucson AZ.

Kelvin Watson Las Vegas Clark-County Library District

Hi, I'm a tech services librarian from Westmount Public Library in Quebec, Canada.

Patty Wong pwong@santaclaraca.gov

Hello! Sarah Beasley from Carnegie Library of Pittsburgh. beasleys@carnegielibrary.org

Hi Michael and Sarah!

Andrea Kappler, Cataloging Manager at the Evansville Vanderburgh Public Library (IN)

Hi everybody! Taylor Johnson (she/her), Acquisitions Librarian from Pima County Public Library in Tucson, Arizona.

Hi! Cataloging Librarian, Schaumburg Township District Library in IL!

Hi, I'm Stephen Hart, Technical Services Manager for the Flint River Regional Library System, Griffin, Georgia.

Hi, I'm Tracey Thompson from the King County Library System.

Hi! I'm Jennifer Bennett, head of Technical Services - Palm Beach County Library System

Hello Everyone! Kelley Richards, Eresources Librarian, BookOps - The New York Public Library & Brooklyn Public Library

Hello, I'm Dawn Mackey from the Kansas City Public Library.

Hi, I'm Angela Brown, Technical Services Librarian, Amherst Town Library (NH)

Hello! Shana McDanold, Head of Cataloging for DC Public Library.

Welcome to the diversity of libraries in the audience

Hi From Ellen at Peter White Public Library (in da U.P., Michigan)

Good afternoon. I'm Sara Carpenter, Catalog Librarian, Dayton Metro Library, Dayton, OH

If you’re not already a member of this interest group, you can join it at https://connect.ala.org/core/communities/community-home?CommunityKey=89a1f94a-28cb-40b5-83f3-055325781298

Hello. I'm Bryan Baldus, Consulting Database Specialist, OCLC

Hello! Sarah Bukrey, Technical Services Manager @ Stoughton Public Library (WI)

Hi everyone. Celeste Keller-Griffin from Bookops. Monograph Manager Acquisitions division

Hello, all! I'm Whitney the LSC for Brodart in the Mid-Atlantic region.

Hello everyone! Libbhy Romero, World Languages Coordinator at BookOps.

Katy White, McNaughton Marketing Director, Brodart (based in NJ)

Thank you!

Amen Migell!!

With the rise of Library of Things collections, have you been finding the need to weed print materials to make space for those collections, if you have them? Did the pandemic affect usage of those materials?

Question: Why do we still call ourselves Tech Services and can we update that?

Yes Migell and Patty

Thanks Kelvin

Thanks Kelvin

We have a Library of Things, but we really started building it up after the pandemic. It's very popular and we're getting great participation from our patrons, especially with the checkout of mobile hotspot devices.

We have a Library of Things and our Central Library is becoming a repository of the larger, bulkier things that can't be stored at branches.

We've had a library of things since before the pandemic. It does not get a lot of circ, but it's very popular when it gets a nod on social media. Patrons seem to like the idea of it's existence.

What is included in a Library of Things?

@Fred- cake pans, exercise equipment, garden tools, household tools, instruments

Thanks!

Thanks, Andrea.

We find cost-per-use just isn't sustainable as a sole method of circ. It does work to mix with other pricing models in OverDrive for high demand.

@ellen : we call ourselves Collection Services here at DC Public. Collection Services includes acquisitions, selection, and cataloging/processing. We also do collection analysis, reports, etc.

Establishing a different kind of relationship with the vendors to the stronger impact with our customer

In addition to digital books (OverDrive), and streaming services (hoopla, Kanopy), The Seattle Public Library worked with database vendors to control costs - also, the physical periodicals collection was stopped for a while and we now offer more digital magazines and newspapers than we did pre-pandemic

Thanks, Shana. I considered that, but rejected because it sounds like a collection agency to patrons. I've tried Cataloguing & Acquisitions, but we do not select in my department and it's lead to other confusion. Am currently leaning towards Materials Logistics.

We are MARS - Materials, Acquisitions, and Resources.

We don't use the term Technical Services at all. That unit is part of Strategic Analysis & Business Systems. It includes: Metadata, Collection Development, and Fulfillment.

Tech Svcs (Cataloging and Processing) and Collection Development/selectors are under "Intellectual Resources" in Palm Beach County.

What may be the long term view of vendors as we reopen doors? Will the cost structure go back to before pandemic prices?

More community facing - helping us approach our goals together

stronger expansion of rights to use children’s materials

SORA ttps://www.overdrive.com/apps/sora/

I'm thinking about some content we've created locally since the lockdown- especially in the form of a library produced podcast. I should create catalog records for the episodes … Does anyone have an example of a podcast record?

Oh, yes! We did something similar Patty. Grab and Go activity kits with an optional online component.

Co-curation is a very powerful way forward, I believe.

Grab and go works so well to expand our readers advisory to so many

We also want to improve our recruitment of staff that speak languages spoken in our communities,

Yes, Migell. recruitment and retention of multilingual staff and $$ support for bilingual skill set

collaboratively working with HR to shift thinking on the job descriptions, recruitment and retention is key - promotion of readers services is strong work do to right now to change the work and shift the culture

my patrons loved overdrive and despise libby lol

Keep the discussion going - if you're not already a member of this interest group, you can join it at https://connect.ala.org/core/communities/community-home?CommunityKey=89a1f94a-28cb-40b5-83f3-055325781298

I took so many notes from my co-panelists and the chat. Thank you all!

Thank you all for your contributions today!

Thank you all for sharing your thoughts and innovations! It was incredibly helpful.

Thank you... great discussion!

Many thanks!

Many thanks for your time and insight!