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Public Library Technical Services Interest Group (Core IG Week) - Shared screen with speaker view
Mia Blixt-Shehan, Core Staff
04:36
Hi, everyone - I'm a Core staff member. Just a quick note that our Code of Conduct can be found at https://connect.ala.org/core/codeofconduct . Please contact me through private chat or Jenny at jlevine@ala.org if you experience or see any violations of the Code.
Lori Gray
04:57
Thanks for having us! This is Lori Gray, Director of Sales at Brodart Company
Tom Mercer
05:00
Hi from Bibliotheca Minnesota office!
William Calhoun
05:26
Hello William, Librarian, San Rafael Public Library.
Patty Wong (she/her)
05:32
Welcome to everyone! Patty Wong from Santa Clara, CA (today in Tulsa Oklahoma at the Oklahoma Library Association meeting)
Migell Acosta
05:32
Hello everyone. My name is Migell Acosta, director of the San Diego County Library (sdcl.org). My email is migell.acosta@sdcounty.ca.gov for follow-up questions.
Diane Ward
05:42
Diane Ward from Pima County Public Library in Tucson AZ.
Kelvin Watson
05:51
Kelvin Watson Las Vegas Clark-County Library District
Julie Bouchard
05:53
Hi, I'm a tech services librarian from Westmount Public Library in Quebec, Canada.
Patty Wong (she/her)
06:02
Patty Wong pwong@santaclaraca.gov
Sarah Beasley
06:10
Hello! Sarah Beasley from Carnegie Library of Pittsburgh. beasleys@carnegielibrary.org
Katy White
06:19
Hi Michael and Sarah!
Andrea Kappler
06:23
Andrea Kappler, Cataloging Manager at the Evansville Vanderburgh Public Library (IN)
Taylor Johnson
06:34
Hi everybody! Taylor Johnson (she/her), Acquisitions Librarian from Pima County Public Library in Tucson, Arizona.
Rachel Newlin
06:41
Hi! Cataloging Librarian, Schaumburg Township District Library in IL!
STEPHEN HART
06:47
Hi, I'm Stephen Hart, Technical Services Manager for the Flint River Regional Library System, Griffin, Georgia.
Tracey Thompson
06:48
Hi, I'm Tracey Thompson from the King County Library System.
Jennifer Bennett
07:09
Hi! I'm Jennifer Bennett, head of Technical Services - Palm Beach County Library System
Kelley Richards
07:18
Hello Everyone! Kelley Richards, Eresources Librarian, BookOps - The New York Public Library & Brooklyn Public Library
Dawn Mackey
07:22
Hello, I'm Dawn Mackey from the Kansas City Public Library.
Angela Brown
07:56
Hi, I'm Angela Brown, Technical Services Librarian, Amherst Town Library (NH)
Shana McDanold
08:01
Hello! Shana McDanold, Head of Cataloging for DC Public Library.
Patty Wong (she/her)
08:15
Welcome to the diversity of libraries in the audience
Ellen Moore
08:19
Hi From Ellen at Peter White Public Library (in da U.P., Michigan)
Sara Carpenter
08:27
Good afternoon. I'm Sara Carpenter, Catalog Librarian, Dayton Metro Library, Dayton, OH
Mia Blixt-Shehan, Core Staff
08:43
If you’re not already a member of this interest group, you can join it at https://connect.ala.org/core/communities/community-home?CommunityKey=89a1f94a-28cb-40b5-83f3-055325781298
Bryan Baldus
08:44
Hello. I'm Bryan Baldus, Consulting Database Specialist, OCLC
Sarah Bukrey
09:05
Hello! Sarah Bukrey, Technical Services Manager @ Stoughton Public Library (WI)
Celeste Keller-Griffin
09:36
Hi everyone. Celeste Keller-Griffin from Bookops. Monograph Manager Acquisitions division
Whitney Huntington
09:45
Hello, all! I'm Whitney the LSC for Brodart in the Mid-Atlantic region.
Libbhy Romero
09:46
Hello everyone! Libbhy Romero, World Languages Coordinator at BookOps.
Katy White
10:20
Katy White, McNaughton Marketing Director, Brodart (based in NJ)
Tracey Thompson
16:48
Thank you!
Andrea Kappler
16:57
Amen Migell!!
Miranda Nero
19:33
With the rise of Library of Things collections, have you been finding the need to weed print materials to make space for those collections, if you have them? Did the pandemic affect usage of those materials?
Ellen Moore
19:34
Question: Why do we still call ourselves Tech Services and can we update that?
Kelvin Watson
19:45
Yes Migell and Patty
Patty Wong (she/her)
22:13
Thanks Kelvin
Patty Wong (she/her)
23:19
Thanks Kelvin
Shelly Miller
26:02
We have a Library of Things, but we really started building it up after the pandemic. It's very popular and we're getting great participation from our patrons, especially with the checkout of mobile hotspot devices.
Andrea Kappler
26:07
We have a Library of Things and our Central Library is becoming a repository of the larger, bulkier things that can't be stored at branches.
Ellen Moore
26:35
We've had a library of things since before the pandemic. It does not get a lot of circ, but it's very popular when it gets a nod on social media. Patrons seem to like the idea of it's existence.
Fred Gitner
27:03
What is included in a Library of Things?
Andrea Kappler
27:55
@Fred- cake pans, exercise equipment, garden tools, household tools, instruments
Miranda Nero
28:48
Thanks!
Fred Gitner
28:59
Thanks, Andrea.
Tracey Thompson
30:59
We find cost-per-use just isn't sustainable as a sole method of circ. It does work to mix with other pricing models in OverDrive for high demand.
Shana McDanold
31:59
@ellen : we call ourselves Collection Services here at DC Public. Collection Services includes acquisitions, selection, and cataloging/processing. We also do collection analysis, reports, etc.
Patty Wong (she/her)
36:14
Establishing a different kind of relationship with the vendors to the stronger impact with our customer
Elena Gutierrez
37:30
In addition to digital books (OverDrive), and streaming services (hoopla, Kanopy), The Seattle Public Library worked with database vendors to control costs - also, the physical periodicals collection was stopped for a while and we now offer more digital magazines and newspapers than we did pre-pandemic
Ellen Moore
37:37
Thanks, Shana. I considered that, but rejected because it sounds like a collection agency to patrons. I've tried Cataloguing & Acquisitions, but we do not select in my department and it's lead to other confusion. Am currently leaning towards Materials Logistics.
Diane Ward
38:29
We are MARS - Materials, Acquisitions, and Resources.
Migell Acosta
39:31
We don't use the term Technical Services at all. That unit is part of Strategic Analysis & Business Systems. It includes: Metadata, Collection Development, and Fulfillment.
Jennifer Bennett
39:41
Tech Svcs (Cataloging and Processing) and Collection Development/selectors are under "Intellectual Resources" in Palm Beach County.
William Calhoun
40:37
What may be the long term view of vendors as we reopen doors? Will the cost structure go back to before pandemic prices?
Patty Wong (she/her)
40:49
More community facing - helping us approach our goals together
Patty Wong (she/her)
42:40
stronger expansion of rights to use children’s materials
Patty Wong (she/her)
46:12
SORA ttps://www.overdrive.com/apps/sora/
Ellen Moore
47:08
I'm thinking about some content we've created locally since the lockdown- especially in the form of a library produced podcast. I should create catalog records for the episodes … Does anyone have an example of a podcast record?
Sarah Beasley
48:28
Oh, yes! We did something similar Patty. Grab and Go activity kits with an optional online component.
Migell Acosta
48:57
Co-curation is a very powerful way forward, I believe.
Patty Wong (she/her)
49:08
Grab and go works so well to expand our readers advisory to so many
Migell Acosta
54:34
We also want to improve our recruitment of staff that speak languages spoken in our communities,
Patty Wong (she/her)
55:28
Yes, Migell. recruitment and retention of multilingual staff and $$ support for bilingual skill set
Patty Wong (she/her)
01:02:38
collaboratively working with HR to shift thinking on the job descriptions, recruitment and retention is key - promotion of readers services is strong work do to right now to change the work and shift the culture
Emma Murphy
01:03:26
my patrons loved overdrive and despise libby lol
Mia Blixt-Shehan, Core Staff
01:06:10
Keep the discussion going - if you're not already a member of this interest group, you can join it at https://connect.ala.org/core/communities/community-home?CommunityKey=89a1f94a-28cb-40b5-83f3-055325781298
Sarah Beasley
01:06:48
I took so many notes from my co-panelists and the chat. Thank you all!
Patty Wong (she/her)
01:06:53
Thank you all for your contributions today!
Katy White
01:06:53
Thank you all for sharing your thoughts and innovations! It was incredibly helpful.
Ann Lehue
01:06:59
Thank you... great discussion!
STEPHEN HART
01:07:06
Many thanks!
Amber Race
01:07:10
Many thanks for your time and insight!