
12:48
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16:06
What if you’re a vendor that works with all types of libraries?

16:17
Hard to choose just 1

17:18
In my former job, mostly public; currently, more academic

26:11
Yes, the chat will be part of the recording, too

26:30
As a vendor on the other side of the coin - adjustments to shipping, storage needs and reliability of publishers in countries where we acquire print materials have been big challenges for sure. These things continue to develop and sometimes backslide as well.

26:38
Since we are a vendor that sometimes works with physical collections and on-site projects, we had some projects shut down or be postponed in 2020, and we also had to slow down physical processing since we had to stagger staff so as to conform to state regulations on % of staff in office.

27:27
Publishers pushing back release dates hurts us because we pay after delivery so we don't know exactly how much we spent in 2020 or what we need to adjust to 2021

29:19
Those of us who can catalog remotely have become much more adept at WFH, but we miss the office camaraderie and sharing of expertise in person. We got very good at Slack, though!

29:22
Professional development budget has been one of the first casualties of COVID-19. I don’t see in-person conferences until at least 2022, meaning we have to work closer with vendors in virtual settings. Virtual conferences are certainly not replacements for in-person, but I have been able to have more staff attend to those events and be part of the professional discussions.

30:00
We probably will only send a few people to an in-person meeting, mainly for committee work

30:09
We do use Teams

30:25
Yes, we started using Slack in March and it’s been really helpful! Instant messaging with options for groups.

30:31
Slack and JIRA!

31:24
used slack but we switched to teams because it had more functionality

31:59
JIRA is project management software

32:39
zoom-fatigue

32:47
I have been invited to Slack, Teams (chat function and video meetings), Zoom, BlueJeans, and in one case a Skype meeting. And of course emails continue unabated, and staff send SMS (text messages). In the past year I've had to monitor a half dozen communications channels for work purposes. Sometimes I get communications ABOUT other communications (e.g. an email that says "did you see my message in Teams"). It's a lot.

33:03
https://www.psychiatrictimes.com/view/psychological-exploration-zoom-fatigue

33:08
I think Zoom fatigue is real.

33:13
One conference I attended split up sessions over 3-4 weeks so there were sessions every Thursday or Friday instead of a bunch all in one day. I found that format really helpful to avoid the Zoom fatigue and allow space for thought between sessions.

33:27
for me zoom at ALA means I can see recordings of meetings that I miss in real time

33:41
@Harry +1

33:48
It's related to screen-time

35:02
zoom meetings with ExLibris together with vendors and publishers issues helped solve in a few minutes issues that were dragged for months

37:14
Agreed Tamar!

37:25
+1 to Charlie and Tamar

38:52
A background reminder that our Code of Conduct can be found at http://www.ala.org/core/about/statement-of-conduct . Please contact me through private chat or at jlevine@ala.org if you experience any violations of the Code.

39:19
I think going forward ALA should consider offering Zoom and Live to gain a bigger audience

40:17
Good call.

40:21
ER&L does that, and it's great!

40:25
setting up international standards for providers and publishers regarding admin dashboards, usage statistics and metadata

40:26
I would like to see strong advocacy for sharing EBSCO and Ex Libris discovery metadata between both companies

40:41
Yes then if u couldn't afford to travel you could still go (maybe)

43:00
+1 on the admin dashboards, particularly as COUNTER5 matures

44:25
OpenAthens authentication has usage stats functionality.

46:06
I would like to hear about diversity issues and how vendors/publishers are dealing with updating their metadata and collection practices

46:11
Working with vendors to address electronic holdings

46:16
+1 for EBSCO sharing with ExLibris metadata

47:13
+1 Ebsco ExLibris

48:44
I'm interested in learning more about the co-chairships but I'm a librarian, f.y.i.

49:08
Thank you! :D

49:38
How do publishers and vendors deal with community engagement - usergroup, library/advisory boards, development partnerships?

51:18
increase use of OpenAthens to lower FTE for publishers and vendors

51:37
great topic ^ especially with lack of in-person interaction at conferences this past year getting group discussions or meetings that are not scheduled but prove so useful for mutual understanding has been difficult.

52:28
Workflows, and the changing nature of work roles, in academic libraries that don't have a technical services department.

52:33
@ Tammy +1

52:39
@Tammy +1

52:54
Sry, @Sheri +1

54:56
Workflows have changed as a result of working remotely

56:05
we’re offloading cataloging expenses back to vendors, so of course it will. I think this tension is part of the discovery issues that Charlie and others are speaking of.

57:31
What about the work life balance for staff

59:58
How have labor unions and their bargaining power been affected by COVID-19? Have there been layoffs, furloughs, retirements, reassignments, how are libraries dealing with the re-distributed work?

01:00:31
And what are vendors doing to address some this gap?

01:01:52
Regarding comment about cataloging - we are certainly seeing increased interest in full cataloging and shelf-ready services for print, also a shift toward e-books of current publications.

01:02:23
Chapter-level metadata, particularly for resource-sharing

01:02:28
@Tammy

01:03:30
We have the same problem with musical scores - we’re waiting for others to catalog

01:03:47
(OCLC)

01:04:47
Have to leave early. Thank you for the session!

01:04:53
Reminder to join this interest group at https://connect.ala.org/core/communities/community-home?CommunityKey=9d6b5c42-3b69-4aa5-9124-3ae05c86ae2f if you're not already a member of it

01:05:01
Regarding comment about cataloging-- we utilized OCLC

01:05:08
thank you for the discussion!

01:05:18
Thanks for an inspiring discussion :)

01:05:20
Thank you for hosting this session!

01:05:29
Thank you.

01:05:35
thanks

01:05:36
Thank you.